Effective Date: 11/12/2025

At Hirantelecom, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or engage with us in other ways.

Information We Collect

We may collect the following types of information when you visit our website:

• Personal Information: This includes your name, email address, phone number, shipping address, and payment details, which you provide when making a purchase or subscribing to our services.
• Usage Data: Information about how you interact with our website, including your IP address, browser type, device information, and browsing history, to help us improve your experience.
• Cookies: We use cookies to enhance your experience on our site, store preferences, and analyze website traffic. You can choose to accept or decline cookies through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: To fulfill your orders, process payments, and deliver products or services.
• Customer Support: To respond to your inquiries, resolve issues, and improve customer service.
• Marketing: To send promotional emails, newsletters, or offers (with your consent). You can opt out of receiving marketing communications at any time by following the unsubscribe link in emails.
• Improvement of Services: To analyze trends, track usage, and improve the functionality and content of our website.

How We Protect Your Information

We employ a variety of security measures to protect your personal data, including:

• Encryption: All sensitive payment information is transmitted via secure channels using SSL encryption.
• Access Control: Only authorized personnel have access to personal data for processing orders and customer support.
• Data Retention: We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable laws.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• Third-Party Service Providers: We may share your information with trusted service providers who assist in operating our business, such as payment processors, shipping companies, and email service providers. These companies are obligated to protect your information and use it only for the services they provide to us.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.

Your Rights and Choices

• Access and Correction: You have the right to request access to the personal information we hold about you and request corrections or updates.
• Opting Out: You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link provided in the email or by contacting us directly.
• Data Deletion: You may request the deletion of your personal data, subject to certain conditions, such as compliance with legal obligations or retention policies.

Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided personal data, we will take steps to delete that information.

Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: hirantelecom8945@gmail.com
Phone: +91 8945899658
Address:
Village: Shalbuni, Po: Karidhya, Ps: Suri,
Dist: Birbhum, West Bengal,
Pin: 731126, India